Frequently asked questions
How do I know if my product is certified?
A product that has been properly tested and certified when it is marked with a metal label inside the safe’s door. There are many ways to check if your product offers the correct protection:
• Check the issuer of the certificate in the list of accepted certifiers
• Check the label: For security safes, the label is placed inside the safe
• Verify the Grade or Class Resistance your product has been certified for
• Check that the certification number available on the product certificate and see if it matches with the one on the label
When does a certificate for a safe become invalid?
• The safes are not anchored: safes that carry a grade for burglary protection and weigh below 1000kg must be properly anchored to the floor or a wall, otherwise the classification is invalid.
• Unauthorised modifications are made to the safes. Changing the lock, adjusting the bolt work, replacing the seal or adding a deposit slot to burglary- or fire-resistant safes invalidates the certification. Therefore, product checks, maintenance and customisation should be carried out by the original supplier or an accredited partner.
• The safes carry an insufficient lock grade. If a safe is certified for burglary protection, then the lock used on the safe must also be certified offering an equivalent degree of protection.