Frequently asked questions
How do I know if my product is certified?
A product that has been properly tested and certified when it is marked with a metal label inside the safe’s door. There are many ways to check if your product offers the correct protection:
• Check the issuer of the certificate in the list of accepted certifiers
• Check the label: For security safes, the label is placed inside the safe
• Verify the Grade or Class Resistance your product has been certified for
• Check that the certification number available on the product certificate and see if it matches with the one on the label
When does a certificate for a safe become invalid?
A certificate for a safe becomes invalid if:
• The safes are not anchored: safes that carry a grade for burglary protection and weigh below 1000kg must be properly anchored to the floor or a wall, otherwise the classification is invalid.
• Unauthorised modifications are made to the safes. Changing the lock, adjusting the bolt work, replacing the seal or adding a deposit slot to burglary- or fire-resistant safes invalidates the certification. Therefore, product checks, maintenance and customisation should be carried out by the original supplier or an accredited partner.
• The safes carry an insufficient lock grade. If a safe is certified for burglary protection, then the lock used on the safe must also be certified offering an equivalent degree of protection.
• The safes are not anchored: safes that carry a grade for burglary protection and weigh below 1000kg must be properly anchored to the floor or a wall, otherwise the classification is invalid.
• Unauthorised modifications are made to the safes. Changing the lock, adjusting the bolt work, replacing the seal or adding a deposit slot to burglary- or fire-resistant safes invalidates the certification. Therefore, product checks, maintenance and customisation should be carried out by the original supplier or an accredited partner.
• The safes carry an insufficient lock grade. If a safe is certified for burglary protection, then the lock used on the safe must also be certified offering an equivalent degree of protection.
Are all safes fireproof?
No, they are not. A burglary-resistant safe can give some protection against fire but only for a short time and at relatively low temperature, because the materials inside the walls act as insulators. A fire-resistant safe for documents or digital media should be correctly certified to ensure the right fire protection.